Bank Of America Operational Excellence Change Consultant - GCAOO 

United States, North Carolina, Charlotte 

586287303

This job is responsible for managing cross-functional and/or inter-departmental projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities of the job include partnering with the business to develop a plan to sustain change, evaluating current methods, and developing strategies to implement changes and project improvements. Job expectations include overseeing projects, using appropriate tools to drive project completion, and serving as a secondary point of contact to department managers for critical change initiatives.

Responsibilities:

• Management of key program routines and artifacts (such as delivery plan, risk & issue log)
• Operational Excellence strategic initiatives and lens
• Represents the health and status of the program to senior stakeholders
• Ensures stakeholder engagement and keeps them informed of progress
• Identifies, manages and escalates risks & issues
• Manages administrative requirements to support governance forums (meeting scheduling, meeting agenda prep, etc.)
• Communicates, influences, and negotiates both vertically and horizontally to leverage necessary resources
• Drives change governance and change control
• Work independently with strong organizational skills, data analytics, critical thinking and ability to execute stated requirements.
• Process analysis, process modeling and process governance
• Support the program's short-and-long term strategy
• Prepare presentations and complementary data to assist leaders in process analysis/governance activities

Other Qualifications/Desired Skills:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Excellent verbal and communications skills. Provide clear, concise direction to the broader team while delivering comprehensive status to senior executives or business champions
• Creativity – able to look at a problem from a new perspective and to develop new ideas and solutions
• Self-starter who can take ambiguous information and drive to logical outcomes while constantly challenging the status quo
• Commitment to challenging the status quo and promoting positive change
• Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.
• Experience working in a global environment

1st shift (United States of America)