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MSD Associate Director Org Readiness & Change Management Hybrid 
United States, New Jersey, Rahway 
584786531

30.06.2024

Primary responsibilities:

  • Partner with HR Centers of Excellence to define and execute effective employee engagement plans that promote awareness and adoption of key programs/offerings, improve accessibility and inclusivity, and shape employee interaction/outreach plans that enable our workforce to navigate and have a good experience with high-impact transitions or change events.

  • Develop highly integrated engagement strategies, inclusive of change plans, internal marketing and communications, self-serve resources, and leadership level stakeholder alignment presentations

  • Effectively lead with influence and build the right stakeholder management plan to ensure alignment to case for change, operational plan and engagement plan and secure resourcing needed to activate plans

  • Serve as an employee engagement SME to ensure HR information is delivered effectively to all intended audiences via creating of content and operational / delivery plan focused on creating a seamless and consumer-like content experience.

  • Develop effective go to market ‘kits’ of communication materials and support resources for HR initiatives, including high priority portfolio programs and cyclical processes, to enable our workforce to navigate transitions and cyclical processes successfully.

  • Partner with global, regional, and local HR and communications colleagues to leverage a variety of channels and digital media to effectively reach target audiences (business leaders, managers, employees, HR teams).

  • Lead voice of ‘customer’ sessions with employees to better inform change and comms plans for HR initiatives.

  • Leverage a data-driven approach/employee listening insights to inform strategies and measure the effectiveness of change and communications plans against desired outcomes.

  • Collaborate across a global HR community to drive effective strategies that consider regional and local market requirements and needs.

  • Partner with internal and external suppliers on strategy, design, communications, and interactive multimedia development as needed to best engage employees with HR programs/initiatives.

Qualifications/Education/Experience:

  • Bachelor's Degree

  • Minimum 10 years’ of professional experience in HR, Change Management, Organizational Readiness, Project Management or related discipline

  • 5 years of progressive work experience in the development and implementation of innovative change management and communications strategies

  • A strategist, able to see the big picture, and a content creator with proven ability to integrate messaging and delivery across multiple channels and audiences.

  • Superior consultative and influencing skills with an ability to work with people at multiple levels across the function

  • Ability to work effectively in a fast-paced, global organization

  • Excellent written and oral communication skills to effectively and creatively communicate across various stakeholders using compelling story-telling capability

  • Strong content and channel management abilities across multiple internal and external digital platforms

  • Ability to synthesize complex information into employee-centric communications

  • Demonstrated ability to manage supplier engagements and communications budget with 3rd party agency partners

  • Metrics-driven focused on using metrics to define strategy and assess the effectiveness of workforce communications.

Preferred Experience:

  • 5 years Change Management, internal communications, and/or employee engagement preferred

  • PROSCI Certification

In accordance with all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Contingent Workers apply

US and Puerto Rico Residents Only:

if you need an accommodation during the application or hiring process.

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by aagreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Expected salary range:

$122,800.00 - $193,300.00


1st - Day


*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.


07/02/2024


A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.