JPMorgan HR Change Management Readiness Associate 

United States, Ohio 

438219574

Job responsibilities

• Collaborate with HR Product, Change, Operations, Servicing and Support teams to evaluate changes and understand their potential impacts.
• Facilitate impact assessments for HR Servicing , Operations teams, and cross-functional teams.
• Develop and deliver key messaging and communications across HR Servicing channels.
• Establish and manage change timelines and deliverables, ensuring readiness confirmation and escalating any at-risk items.
• Engage stakeholders at all levels and regions, from project teams to senior leaders, to gather feedback and finalize readiness activities and communication deliverables.
• Identify and implement continuous improvements in processes, procedures, and communications, introducing fresh, creative, and engaging ideas and channel strategies.
• Complete tasks in a controlled manner, setting targets for milestones and adhering to deadlines.

Required qualifications, capabilities, and skills

• 2+ years of experience in internal change management, project management, or readiness roles.
• Strong analytical, decision-making, organizational, time management, and planning skills, with the ability to manage multiple competing priorities effectively.
• Excellent written and verbal communication skills; must be articulate, present well, and act as an ambassador for readiness activities.
• Proven experience in collaborating and coordinating with multiple stakeholders and teams at all levels.
• Ability to develop alternative and strategic solutions in a fast-paced environment.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Project.

Preferred qualifications, capabilities, and skills

• Familiarity with financial services and/or HR products and processes is a plus.