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Cisco Network Support Engineer 
Poland, Lesser Poland Voivodeship, Krakow 
580499979

18.11.2024
What You´ll Do:
  • Be a trusted technical authority to global Cisco customers and partners.
  • Work with customers to tackle highly sophisticated technical issues.
  • Engage in cross technology/Product collaborations to help solve issues in multi-vendor network environments.
  • Contribute to Cisco’s vast knowledge base and troubleshooting guides.
  • Collaborate with engineering teams to improve product quality by identifying and submitting software defects.
  • Recreate technical problems in internal state-of-the-art Cisco labs.
Who You Are:
  • Three or more years of related experience with technical support in networking and Network Security.
  • Technical knowledge with proven experience in networking and network security equivalent to CCNP level knowledge (Cert not required).
  • Knowledge and experience in (Network Access Control) NAC or Cisco (Identity Services Engine) ISE would be preferred
  • Strong troubleshooting skills analyzing logs and data.
  • Foundation of Linux / UNIX command line tools / environment.
  • Proficient in English, written and spoken.
We´ll be very impressed, if you can show one of these:
  • Advanced Linux skills, Windows troubleshooting.
  • Scripting Languages.
  • Relevant industry certification.
  • Experience configuring, troubleshooting Cisco Security Products.
  • Presentation and training skills.
Development opportunities:
  • Grow your technical and soft skills.
  • Ability to present in seminar and conferences such as Cisco live and partner meetings.
  • Support in pursuing Cisco Certification.
  • Contribute to Cisco intellectual capital. (Automation projects, Hackathons, etc.)
  • Mentoring and coaching.
  • Becoming Subject Matter Expert.
  • Giving back to local and global community.(charity events).