Cisco Network Support Engineer 

Poland, Lesser Poland Voivodeship, Krakow 

276955455

As a member of our team, you will:

• operatingin ACImode, APICcontrollers and Nexus Dashboard Orchestrator (NDO).
  
• Recreate customer technical problems within Cisco's internal labs, conducting thorough troubleshooting, debugging, and log analysis.
  
• Collaborate with colleagues across different technology teams to resolve network environment issues.
  
• Work closely with engineering teams to improve product quality byidentifying, reporting, and automating the detection of software defects.
  

Your Impact

In this role, you will:

• Gain a deep understanding of the software architecture andforwardinglogic of CiscoACI solution, enabling you to troubleshoot data centerACI fabricseffectively.
  
• Receive targeted training and mentoring to rapidly enhance yourexpertise.
  
• Primarily focus on the Data CenterACIdomain while being encouraged to expand your competencies throughadditionaltraining.
  
• Access a wealth of resources and support to achieve your CCIE/DevNetcertifications, including study materials, dedicated paid study time, and a global network of Cisco labs.
  

Minimum Qualifications

• Typically requires BS in a technical field (CS/EE preferred) or equivalent plus 3-6 years related experience with Cisco Data Center solutions.
  
• Understanding of common routing and switching protocols.
  
• Strong analytical and troubleshooting skills.
  

Limited experience with Cisco products is not a barrier. With a solid understanding of technology and dedication, aengineer can adapt to Cisco's specific implementations.

Preferred Qualifications

• Expert within one or more of the following areas: Data Center Services Support, Data Center Switching Support, Networking Orchestration, Routing & Switching.
  
• Experience withVirtualizationtechnology such asOpenstack, Kubernetes,OpenShift if a plus.
  
• Current valid certification (CCNA/CCNP/CCIE and/orDevNet).
  
• Experience in Python or other programming languages.
  
• Experience with APIs, Linux, and automation tools.
  
• Ability to quickly learnnew technologiesand apply them in practical situations.
  

to enhance your professional and personal life:

• Hybrid Work: Enjoy the flexibility to work from home within Poland or from our Krakow office.
  
• Work-Life Balance Initiatives: Benefit from 26 vacation days, Day4me (additionalPTO days), a Birthday Day off, and access to a wellbeing platform and webinars.
  
• Your Life and Family: Take advantage of our Meal Card, Connected Card, and Baby Gift Program.
  
• Volunteering Opportunities:Utilize10 Time2Give Days (paid days off) to support charity organizations and give back to local communities.
  
• Rewards:Participatein our Discounted Stock program and the Connected Recognition Program, which offers monetary rewards for recognizing the contributions and excellence of your peers.
  
• Your Wellbeing: Access private medical care, private life insurance, and social fund benefits.
  
• Referral Bonuses: Earn bonuses by recommending your friends to join Cisco.
  

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential.often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

. One-third ofcollaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be