Ford Program Analyst 

United States, Michigan, Dearborn 

577321966

In this position...

This position is responsible for identifying, evaluating and resolving cross functional customer and product issues through early indicators like social media and connected data. This role will lead the triage and resolution based upon risk and impact to the customers and the Ford Motor Company brand. Responsibilities span all retail EV models and production years with the potential to expand into our ICE vehicle lines. It requires developing a compelling reason to correct or implement features and to work cross-functionally deliver value for both the customer and the company.