Typically requires a minimum of 8+ years of experience as a business analyst or related roles with a strong track record of leading enterprise scale CRM and PRM projects
Experience managing large scale complex projects across multiple geographies
Proven experience in SDLC project management and analysis, including scoping and timeline management, documenting use cases, process flows/swim lane diagrams, user acceptance testing (UAT), change management, etc.
Proven experience in solution implementation, with the ability to assess and determine whether requirements call for configuration, customization, and/or integrations with external systems
Hands on experience with Agile/Scrum methodologies
Bachelor’s degree in Business Management, Computer Science, Engineering or a related field required.
Master’s degree preferred
Exceptional attention to detail and strong organizational skills
Demonstrates a high level of integrity, trust, and accountability to do what’s right
In-depth knowledge of Salesforce Platform, with a focus on best practices and expertise in Sales Cloud, Experience Cloud, and Marketing Cloud
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.