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Apple AppleCare BPR Global Change Lead United States, Texas, Austin 566610336
27.06.2024
Minimum Qualifications
- Experience with change management concepts (i.e., PROSCI), tools and implementations
- Proven project management experience
- Effective communication and interpersonal skills across project teams, management and internal partners
- Strong negotiation, influence and facilitation skills
- Ability to gain trust and solicit action from project partners
- Flexible, resourceful, diligent and a self-starter
- Fast learner, especially related to tool/platforms and process training
- Ability to identify and implement improvement opportunities
- Ability to work with teams from multi-cultural backgrounds, countries, and time zones
- Excellent organizational and documentation skills
- Bachelor’s degree or equivalent experience
Preferred Qualifications
- PROSCI (or equivalent industry leader in Change Management) certification
- Passion and knowledge in AI/ML is a plus
- Masters or MBA is a plus
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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