Develops and implements policies and procedures for production operations
Plans, examines, analyzes, and evaluates production operations
Prepares production reports, reviews operating and financial data and makes recommendations for improvements
Evaluates work performance and initiates personnel actions such as recruitment, selection, promotions, transfers, and disciplinary measures
Resolves grievances, investigates customer complaints, and proactively participates in problem resolution
Directs and coordinates work and production schedules and general department activities through subordinates
Lead continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste within the production environment
All interactions, workflow, productivity levels, and quality standards are implemented with a “Customer Service” approach to both internal and external customers
Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules
Exhibits regular, reliable, punctual and predictable attendance
Other duties as assigned
Commercial leadership and management of the customers allocated, including full PandL responsibility for all operational aspects
Lead and drive the highest standards in operational performance in the development, tracking and reporting of business key performance indicators
Build and maintain an excellent working relationship with the customer in the successful delivery of all client related projects (on time, within budget and in accordance with customer requirements/specifications).
Education
Bachelor's Degree in relevant engineering discipline required and
Master's Degree in relevant engineering discipline preferred
Work Experience
Minimum 8 years related experience required
5-10 years of experience working with injection molding processes preferred
Preferred Knowledge, Skills and Abilities
Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
Support and contribute in Lean Sigma programs and activities towards delivery of the set target
Able to comply with the company’s safety policy at all times
Able to comply with the company’s quality policy at all times.
Strong analytical and problem solving skills
Excellent commercial acumen and customer relationship building skills
An ability to lead in matrix structure multiple projects on-time to budget
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.