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Apple People Planning Operations Analyst United States, Texas, Austin 564413302
03.08.2024
Description
In this role, you will be responsible for …*Building consistent, fair, and flexible schedules to support the employee and customer experience.*Partnering with the Process Analyst to align on scheduled hours allocation, traffic analysis, and store goals. *Responsible for real-time adjustments to current published schedules to support the needs of the business.*Partnering with Process Analyst to advise on how current payroll, local payroll laws, time away, availability, and hiring trends impact scheduling performance and identify solutions to drive and deliver a high-quality schedule.*Driving timely, accurate, and consistent resource planning strategies across several locations.*Maintaining subject matter expertise of the current scheduling systems.*Attending and participating in Global Retail Support (GRS) communications regarding system enhancements, scheduling updates and training.
Minimum Qualifications
- 5+ years of related experience.
- Good verbal and written communication skills in English.
- Flexibility in your work schedule. Your work hours will be based on business needs and may include evenings and weekends.
Preferred Qualifications
- Excellent organization and time management skills with the ability to perform multiple activities simultaneously.
- Ability to identify scheduling trends and make adjustments accordingly.
- Proven decision making and problem-solving skills.
- Strong communication skills, both written and verbal.
- Consistent track record in prioritizing, planning, and executing strategies.
- Agile, comfortable working in a fast-paced, time critical environment.
- Self-motivated individual who values a diverse work environment.
- Technical expertise in resource planning systems, platforms, and workforce optimization or a related area.
- Prior Apple Retail experience or knowledge of the Apple Retail organization.
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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