Honeywell Lead Field Service Technician- BAS 

Canada 

558428856

The future is what you make it.

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Key Responsibilities:

• Coordinate and provide guidance to Site technicians under minimal supervision from Field Service Supervisor/Account Manager
• Lead technical roadmap process with assistance from Account Manager
• Manage, coordinate, and deliver Small Service Jobs and SPOT jobs with minimal supervision
• Work with Service Manager to Maximize spot and Small Service Jobs revenues
• Understand Honeywell contracts with (Building Automation/HVAC) and be able to clearly articulate it
• Ability to escalate items to drive solutions
• Provide support to Account Manager/Field Service Support for quoting new opportunities on HVAC
• Be able to work independently onsite on HVAC contracts as an Honeywell representative
• Be technically strong to provide solution design and commissioning on Building Automation/HVAC as key deliverables
• Supports and incorporates a continuous quality improvement philosophy that encourages innovation, cooperation and teamwork
• Coordinate Honeywell resources on site to maximize productivity and adherence to contract performance objectives
• Help in Honeywell team technical development by providing training and sharing knowledge with junior technicians.

YOU MUST HAVE

• Minimum of 2+ years of experience within technical or business field
• Immunization (including COVID-19 vaccination) as required by the customer and in accordance with the Public Health Act.
• Able to work after hours to attend urgent calls on a rotational basis on call
• A valid driver’s license.

WE VALUE

• Post-Secondary education in an engineering or technical field
• Training/Certification on Honeywell software programming tools.
• Training/Certification on Networking protocols and products.
• Knowledge of Microsoft Windows Operating Systems and Microsoft Office Suite.
• Demonstrated ability to use tools and test equipment.
• Previous industry experience
• Self motivated individual with good communication and interpersonal skills and the ability to recognize and sell system enhancements
• Previous technical/installation experience
• Previous customer service experience.

• JOB ID: req448347
• Category: Customer Experience
• Location: 2181 Premier Way, Suite 160,Sherwood Park,Alberta,T8H 2V1,Canada
• Nonexempt