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Rapyd is looking for a dynamic, high-impact Partners Support Specialist who is technically savvy, creative, and curious to provide exceptional high-touch user experience to our clients and partners. This is a hands-on role and you will wear many hats; from interacting directly with our merchants and partners, working closely with other teams to ensure a seamless experience for our users, debug, and develop monitors for the production environment.
As a Partners Support Specialist your responsibilities would include:
Be the first line of defense and escalation for any technical issues
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