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The Red Hat Australia and New Zealand Services team is looking for a Associate Principal Architect to join us. In this role, you will help us ensure that our engagements are not just a technology implementation, but an organizational transformation. As an Architect, you will serve as the lead architect in our engagements, co-creating innovative software solutions using emerging open source technology and modern software design methods in an agile environment. You’ll coach the team and facilitate the design and technical delivery of our solutions, and become the customer trusted advisor by demonstrating thought leadership. As you do so, you’ll create enthusiasm for building great software using principles of open source and agile culture. You'll support everything from the scoping of the professional services engagement to delivering the engagements and providing technical oversight. You’ll also be heavily involved with account team activities including pre-sales to support discovery, scoping, POC activities in order to help develop a clear vision for our customers. This role ideally suits an architect, directly involved architect with a passion for coaching teams, design, communication, and delivering complex solutions. Successful applicants must reside in a country where Red Hat is registered to do business.
What will you do:
Deliver successful discovery, analysis, and design workshops for small to medium teams of technical and non-technical backgrounds that shape and influence customer use cases and architecture design decisions
Scope delivery projects and guide customers through successful pilot and production deployments
Lead the discovery, architecture, design, and implementation of application prototypes in our delivery of solutions using modern application development practices and emerging open source technologies
Supports the account team with long term service program knowledge and experience
Acts as primary interface to the account team from a service projects perspective where there is no project manager assigned
Drives vision for client for future services needs.
Understands and operates within the Red Hat business strategy and economic model
Work as a trusted adviser to our customers and use your critical thinking skills to tackle tough problems in an innovative way - Train and coach team members on technical and non-technical skills
Present vision, strategy, technology, and roadmaps to executives, technical management, engineers, and operators
Remain an active coder as this is required during our engagements and maintain deep direct technical knowledge of container management systems (CMSs), application infrastructure, architectures, and development solutions
Support presales and post-sales field teams during workshops, proofs of concepts, pilots, and production deployments
Actively contribute to and guide the creation of reference architectures, design considerations, and best practices
Assist in the development of standard reusable consulting service offerings, including the definition of tasks, deliverables, and standard estimates
Continuously and confidently communicates with c-level stakeholders about the work of the entire projects they belong to
What will you bring:
10+ years of experience working as a software architect, consulting architect, or in similar roles
Proven experience architecting, designing, and developing complex customer solutions in a rapidly evolving technology environment - Experience facilitating software design, architecture, and ideation sessions
Ability to perform customer-facing activities in a fast-paced environment with short timeframes
Ability to uncover business challenges and develop custom solutions to solve these challenges
Demonstrated ability to lead a technical project, including collaborating on project timelines and maintaining project and technical documentation
Experience with Platform-as-a-Service (PaaS) cloud solutions, including Red Hat's OpenShift Container Platform Experience with container technologies such as Docker, Podman, and Kubernetes
Experience with or working knowledge of Ansible automation
Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative
Experience with configuration management, application deployment, and infrastructure orchestration technologies
Ability to identify stakeholder needs and set expectations regarding project timelines and scope of work
Clear understanding of cloud service and deployment models
Comfortable working with highly distributed teams, including interaction with open source communities
Ability to study on your own, learn quickly, and put new knowledge into practice
Excellent written and verbal communication and presentation skills
Bachelor's degree or higher in computer science or a related technical discipline
Willingness to travel up to 30% to customer locations throughout ANZ and also globally on occasion, following Red Hat’s COVID-19 guidelines
Excellent written and verbal communication in English
The following will be considered a plus:
Working with some community technologies like Argo CD, Tekton Pipelines, Helm, or Jenkins
Working with application and infrastructure monitoring
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