Dell Manager Customer Success 

United States, Texas, Euless 

545242889

About Secureworks

Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks® Taegis™, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.

The Regional Manager for Commercial Renewals in Security Solutions will lead a team responsible for managing and renewing commercial contracts within the assigned region. This role requires a strategic thinker with a strong sales background and experience in the security solutions industry. The Regional Manager will work closely with customers to ensure continued satisfaction with our security solutions, driving contract renewals and upsell opportunities. This position plays a critical role in maintaining and expanding our client base in the region.

Key Responsibilities:

Forecasting & Reporting: Monitor and report on renewal performance metrics. Provide accurate forecasts for contract renewals and revenue growth.

Ensure all renewal processes comply with company policies, legal requirements, and industry regulations.

Required Qualifications:

• Minimum of 5 years of experience in sales or account management, with a focus on renewals, in the security solutions industry or a related field.
• Minimum of 3 years in a leadership role managing a sales or account management team.
• Bachelor’s degree in business administration, Marketing, or a related field.

Skills:

• Strong leadership and team management skills.
• Excellent communication and negotiation skills.
• Proven ability to build and maintain relationships with high-value customers.
• Strategic thinker with a strong understanding of the security solutions market.
• Proficient in CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Ability to analyze data and trends to inform decision-making.

: Willingness to travel within the assigned region as needed.