Uber Account Coordinator 

United States, West Virginia 

54488554

About the Role

The Account Coordinator role is an exciting opportunity to showcase your relationship management and sales expertise. This position focuses on driving growth, enhancing retention, and ensuring operational excellence to provide an outstanding experience for our partners. As an Account Coordinator, you'll play a crucial role in maintaining our highest-value accounts, supporting their success on our platform, and developing strategies to foster growth with our partners.

You'll need a blend of operational excellence, performance analysis, and exceptional relationship management skills. If you thrive in a dynamic, hands-on environment, love solving problems, and are passionate about partnering with others, this role is for you.

What You'll Do

• Build Long-Term Relationships with Merchants: Develop meaningful and lasting connections with key partners by focusing on trust and creating successful joint business plans.
• Monitor Activity and Analyze Data: Conduct a range of financial, quantitative, and qualitative analyses to continually improve merchant performance.
• Collaborate with Internal Teams: Ensure operational KPIs are met and that store assortments are complete.
• Develop Marketing and Promotional Strategies: Create and define specific plans to support partners with effective marketing and promotional strategies.
• Present and Report Key Results: Share important results and insights with partners.
• Enhance Uber’s Service: Act as an ambassador for Uber’s mission, brand, and product by solving problems for partners and the team. Identify opportunities to expand Uber Groceries' offerings to better meet partners' needs.

What You'll Need

• Experience: Proven experience in account management, business development, or operations (2-4 years).
• Excel Proficiency: Strong skills in Excel and a keen interest in data analysis.
• English Proficiency: Effective communication in English.
• Project Management: Excellent organizational, prioritization, and time management skills.
• Proactivity and Curiosity: A proactive attitude and eagerness to learn.
• Communication Skills: Outstanding communication and interpersonal skills with the ability to persuasively share recommendations and champion customer needs.
• Analytics Experience: Basic level of SQL is a plus.

Preferred Qualifications

• Experience: Extensive experience in account management, business development, revenue operations, sales operations, or commercial operations (2-4 years).
• Excel Proficiency: Strong Excel skills and an interest in data analysis.
• English Proficiency: Effective communication in English.
• Project Management: Excellent organizational and time management skills.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .