Airbnb Senior Host Advisory Board Lead Expanding Beyond Core 

United States 

543468989

A Typical Day:

Accountable for leadership of the Host Advisory Board for Expanding Beyond the Core.

• Vision development and planning
  • Develop and deliver on a vision for the Host Advisory Board that is focused on Expanding Beyond the Core.
  • Define key performance indicators to measure success, ensuring that the board's initiatives contribute to Airbnb' goals.
  • Work to embed the Host Advisory Board within the host community as a key way Airbnb engages its community
• Program operations
  • Collaborative with the Stays Host Advisory Board Lead and other key stakeholders, ensuring alignment across programs
  • Lead the cross functional effort to identify, vet, onboard, off boarding of members ensuring a diverse and representative group that reflects the needs of the host community and Airbnb.
  • Lead feedback sessions with the hosts and with Product, Design, Policy, and Operations teams, ensuring that host voices are heard and integrated into decision-making processes.
  • Empower Board members by providing them with the tools and resources needed to engage meaningfully with each other and the broader Airbnb community.
  • Custodian of Host Advisory Board members including engagement and sentiment measurement and strategy

• Cross-functional Collaboration and Influence
  • Develop strong relationships with cross-functional teams, including Research and Consumer Insights.
  • Build influential partnerships with product, policy, and operations leadership, serving as a trusted advisor and advocate for host perspectives.
  • Collaborate with internal communications teams to amplify host voices in key forums across Airbnb
  • Synthesize host feedback from the Host Advisory Board and drive advocacy across Airbnb.
  • Manage and prioritize business requests for the Host Advisory Board

Your Expertise:

• 10+ years of experience in community engagement, program management and research with a focus on building strong relationships with customers / community.
• Ideally direct experience being an Airbnb host, or have a sound understanding of the Airbnb community
• Proven ability to work cross-functionally with product, design, engineering, policy, and operations teams.
• Passion for working with the Airbnb community and connecting what you hear to internal stakeholders
• Self-starter with the ability to navigate ambiguity and take initiative.
• Strong project management skills, with the ability to multitask and stay organized.
• Skilled at synthesizing complex information into high-level executive reporting.
• Comfortable in fast-paced, dynamic environments, particularly startups.
• Able to work independently with minimal guidance while proactively addressing challenges.
• Excellent verbal and written communication skills

Offices: United States