PNC Business Architect Sr ServiceNow 

United States, Ohio 

540845084

• ServiceNow Architects are hands on designing business architecture, delivering technical roadmaps, application blueprints, data models and system overlays for business processes, decomposing business requirements against technical standards, current technical gaps and possible application modules needed, conducting risk assessments, governance processes and issue resolution in business architecture.
• We expect our architects to have deep knowledge in ServiceNow applications, out-of-the-box configurations, business rules, and data tables, impacts of plugin and store app installations, and technical leadership for integration, testing, and operations of their assigned platform workstream (e.g. ITOM, SACM, CSDM, Employee Experience, etc.).Job Description

• Provides guidance and advice on business architecture designs in complex projects, resolves difficult problems and ensures that all deliverables meet high standards in quality.
• Designs business architecture procedures, such as the target operating model and roadmap, while considering business strategies and goals.
• Consults on best practices for junior staff in business architecture planning, processes, data modeling and business architecture tools (e.g. UML and BPMN.)
• Provides a systematic analysis on client requirements within the traceability framework and resolves any functional problems encountered.
• Oversees the quality of business architecture project deliverables while ensuring that they are in compliance with relevant standards and processes.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical KnowledgeRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)
California Residents

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