EY Architect - ServiceNow 

Sri Lanka, Western Province, Colombo 

696976571

Education Level

• High School Diploma/GED, Technical Diploma, Associate’s Degree/College Diploma, Non-Degree Program, Bachelor’s Degree, Master’s Degree, Doctorate Degree, Higher Degree, Other
• Bachelor’s or Masters

Technical skills requirements

• Lead sales and pre-sales work in Service Now, respond to client proposals, participate in orals and help growing Service Now business

• Should have in-depth knowledge and understanding of Service Now Partner ecosystem, licensing model and platform management models.

• Capable in designing and developing large solutions combining Service Now platform, automation and workflow capabilities for EY cusotmers

• Lead offshore team in all the Service Now modules like ITSM, ITOM, ITBM, HRSD, Sec Ops. The role will spread across blueprint, design, configuration, build and roll out phase.

• The role involves knowledge and experience of both functional and technical aspect for a successful implementation, working closely with various stakeholders like business, process leads and offshore team.

• Propose and deliver projects as per the agreed objectives to EY customers and/or to internal EY stakeholders

• Build strong internal relationships within the firm and with other services across the organization

• Develop people through effectively supervising, coaching, and mentoring staff. Conduct performance reviews and contribute to performance feedback for staff

• Contribute to people-related initiatives including recruiting, retaining and training.

• Maintain an educational program to continually develop personal skills of all staff

• Perform an appropriate role in business development in terms of pre sales and practice development. for example, pre sales, internal engagement and / or knowledge management

• 7 to 13 years of relevant experience, preferably from a top tier Global System Integrator

Additional skills requirements

• Service Now CSA plus ServiceNow Implementation Certification (min 2 Certifications are mandatory)

• ITIL Intermediate, COBIT and or TOGAF certifications

• Agile and scrum master certifications

• PMP certification

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