דרושים Manager Opstech Network Engineering Ops Tech Networking ב-אמזון ב-United States, Texas, Austin

In this role you will be responsible for building and supporting a team which is critical in providing compute sanitization to the Neuron ML accelerators fleet. You will work closely with the hardware and software teams to ensure the right tools are available for identifying defects or faulty states of the hardware before the customer hits an issue. Neuron Compute Sanitizer Tools develops and maintains a pre-check and functional correctness checking suite and provides visibility at the fleet level to understand the trends of hardware/software sanitization.Key job responsibilities
* Build and develop a strong team of engineers that would deliver the pre-check suite.
* Work closely with the hardware and firmware design teams.
* Collect requirements from various other teams including training, inference and runtime.
* Collaborate with the runtime team to ensure timely release of the pre-check tools.
* Anticipate future needs based on the product roadmap and develop necessary tools to sanitize compute.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
About AWS Utility Computing (UC):
About AWS
About AWS Neuron:

- 8+ years of engineering experience
- 5+ years of engineering team management experience
- 10+ years of planning, designing, developing and delivering consumer software experience
- Experience partnering with product or program management teams
- Experience managing multiple concurrent programs, projects and development teams in an Agile environment

- Experience designing and developing large scale, high-traffic applications
- Experience with ML hardware/Software

OpsTech Solutions is looking for experienced and dedicated team members to help manage the administration, maintenance, and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problem-solving skills. You must be very comfortable working on core application administration, creating workflows, data management, scripting and process automation. You will need to work with non-technical and technical teams to translate business cases to scalable solutions for multiple teams. In addition, you’ll need to be able to clearly and effectively communicate to larger non-technical audiences on system changes and enhancements. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.
Key job responsibilities- ITSM (IT Service Management)
- HAM (Hardware Asset Management)
- System Integrations
- Perform technical administration and maintenance of ServiceNow
- Interface with ServiceNow for all operational requests / issues / planning.
- Lead ServiceNow release upgrades including technical and stakeholder management activities.
- Work closely with Software Development Engineers to coordinate system updates, patches, and configuration changes.
- Provide user training related to ServiceNow processes, policies and procedures.A day in the life- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan

- Bachelors degree in Information Technology, Management Information Systems, Computer Science, Business or equivalent work experience.
- Certified ServiceNow Administrator (CSA) or other ServiceNow certification is required.
- 3+ years of direct experience with the ServiceNow platform as an administrator, developer and/or comparable role.
- 3+ years direct experience working with customers to understand requirements and implementing information technology solutions / initiatives.

- 5+ years experience in multiple areas of technology, including application administration, configuration, and/or data services.
- Proven experience Agile scrum/Kanban methodology.
- Experience with JavaScript, Perl or PHP is strongly preferred.
- Experience customizing or developing reports from data residing in relational databases.
- Experience with web service integrations using REST, SOAP, etc.
- ITIL Foundation certified or related experience preferred.

The ideal candidate will own the "how" of delivering robust, scalable solutions, while contributing significantly to the "what" of our payment and POS systems. You will be the technical driving force behind implementation strategies and best practices, playing a key role in shaping the design and development of these critical systems.Key job responsibilities- Implement critical components of payment and POS systems.
- Create design specifications for complex integration between Checkout systems, internal boundary systems, and vendor systems.
- Establish patterns for automated testing strategies and monitoring solutions.
- Develop automated alerting systems based on log analysis, with the ability to identify both present and absent critical data elements in payment flows.
- Collaborate with cross-functional teams to ensure designs meet business requirements.
- Review and provide guidance on technical designs and implementations.
- Lead and drive resolution of highly complex production issues.
- Lead retrospectives and author Corrections of Error (COEs).
- Drive systematic improvements to product/system performance and availability.
- Proactively identify and execute opportunities to improve operations.
- Detect trends and define proactive solutions before problems occur.
- Break down complex problems into actionable solutions that can be worked in parallel.
- Author and review technical documentation.
- Exhibit excellent problem-solving and analytical skills.A day in the life
- Review incident reports and address critical issues that occurred during off-hours.
- Analyze system metrics to identify potential bottlenecks and areas for enhancement.
- Support critical POS functions while progressing high-priority items.- Participate in standups including support retrospectives and design reviews for new architecture solutions.- Participate or lead architecture discussions shaping the systems design and functionality.

- 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience
- 5+ years of Linux experience
- 5+ years of systems engineering experience
- Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience
- Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
- Experience working with Linux
- Experience in systems engineering
- Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent

- Knowledge of TCP/IP and networking protocols such as HTTP and DNS
- Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security
- Experience working in 24/7 production environment
- Experience with service-oriented architecture and web services

This position can be located in Austin, Seattle, or Arlington (DC).**Must be open to travel at least 30% including international**Key job responsibilities
- Develop solutions that make the best use of the AWS services like AWS EC2, EKS, ECS, SageMaker and other computing platform for GenAI practice.- Provide one-to-few and one-to-many training sessions to transfer knowledge to builder considering or already using AWS.- Build deep relationships with senior technical individuals within partners to enable them to be cloud advocates.- Be able to develop proof-of-concepts for solutions involving AWS services.
- Driving product integrations between partner products and AWS services
- Proving thought leadership in the form of publishing blog posts, public speaking, white papers and reference architecturesA day in the life
- Building and testing a Proof of Concept (PoC) or create a code sample.- Writing a blog post or white paper.
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
- Recent and demonstrable hands-on experience with AI/ML workloads.

- 5+ years of infrastructure architecture, database architecture and networking experience
- Knowledge of AWS services, market segments, customer base and industry verticals
- Experience working with end user or developer communities

As member of the Cloud-Scale Machine Learning Acceleration Infrastructure team you’ll be responsible for designing and supporting enterprise-scale infrastructure. Infrastructure is the hardware, software, and networks used to develop, test, monitor, control, or support internal engineering teams. You will be responsible for the design, implementation and quality of services you deliver. The ideal candidate will draw upon technical background, critical thinking, and problem-solving skills that provides innovative solutions to support development teams. The candidate should be open to new challenges, extremely good at multi-tasking, innovative, creative, self-directed and a great team player. Candidates should drive continuous process improvement, and collaborate effectively with cross-functional teams to solve problems and implement new solutions. You’ll provide leadership in the application of new technologies to large scale deployments in a continuous effort to deliver a world-class customer experience. This is a fast-paced, intellectually challenging position, and you’ll work with thought-leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve our products' performance, quality and cost. We’re changing an industry, and we want individuals who are ready for this challenge and
want to reach beyond what is possible today.
Key job responsibilitiesYou will need to lead across teams to develop and execute in-depth infrastructure plans that enables your customers, the engineering teams doing the development of the Machine Learning Acceleration product family. You will dive deep to solve critical infrastructure issues involving networking, high performance compute clusters, infrastructure automation of hardware/software/firmware testing, and ASIC/EDA development. You will influence within your team, your customers and AWS service teams to help drive and develop the technical implementation for overall infrastructure designs. You will identify and implement process improvements which improve your team’s agility and operations, including improvements to design, automation, development, test or operations. You will define new mechanisms that execute system health monitoring, diagnostics, repair, and automation. You will develop, document and update operational runbooks as you participate in on-call rotations.
A day in the life
Each day you will work with the best engineers in the industry developing Machine Learning Accelerators.
Work backwards from your customers to develop cloud and on-premise infrastructure requirements.Take ownership for testing, deployments and measuring infrastructure health
Support silicon development workflows, including: ATE testers, Emulators and Lab debug equipment
Define building infrastructure requirements for labs and server rooms. Act as liaison to contractors and vendors for infrastructure.
Measure your customer’s productivity and take responsibility for the quality of your serviceOn-site in Austin, Texas, you will be apart of the team that develops custom silicon as the owner of the infrastructure that enables this innovation. Take a look inside our labs to see what you will learn at Annapurna Labs:

- 4+ years of major internet routing protocols experience
- 4+ years of working in a Linux/Unix environment experience

- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience

You will be adept at building relationships and have a successful record of growing accounts and revenue generation, and also at building relationships with peer stakeholder groups internally to launch new large-scale accounts successfully. You are comfortable working cross-functionally with a variety of internal stakeholders and client stakeholders across product, tech, and operational verticals. You enjoy working closely with customer teams to develop strategies that grow Amazon Pharmacy adoption and client satisfaction. You’ll leverage creativity to build and convey compelling value propositions and work cross-organizationally to foster alignment and eliminate obstacles.Key job responsibilitiesThis position is required to sit on-site in one of the following locations:Seattle, WA
Boston, MA
Austin, TX

- 5+ years of developing, negotiating and executing business agreements experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience in healthcare, preferably Pharmacy, PBM, or pharmacy-adjacent

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space.AWS Data centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers [air-cooled and water-cooled], pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center.Key job responsibilities
As a Data Center Controls Engineer you will:• Troubleshoot and perform Root Cause Analysis or Corrective Action for BMS and EPMS related issues in AWS data centers.
• Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems.
• Provide technical assistance and support to operations during life cycle of the data center.
• Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved.
• Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders.
• Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers.
• Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders.
• Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers.
• Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management.
• Support Controls projects related commissioning activities in the data centers.
• Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team.
• Develop and modify controls logic programming and graphical user interfaces.
• Manage multiple stakeholder deliverables, requirements and navigate challenging situations.
• Financially manage BMS and EPMS service contracts.
• Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor’s work to ensure compliance with the scope, design, SOO and applicable local codes.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience carrying new design concepts through exploration, development, and into deployment or mass production
- Experience in MS Excel, Word, and Windows Operating Systems
- Experience with power management and power monitoring systems

- 5+ years of project management in data centers or comparable critical infrastructure experience
- Knowledge of critical data center equipment
- Knowledge of engineering documentation, electrical diagrams and standard operating procedures
- Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA
- Experience in project management in data centers or comparable critical infrastructure
- Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure
- Experience reading and interpreting construction specifications and drawings for all domains