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Bank Of America Business Technology Response Management Analyst United States, North Carolina, Charlotte 537113812
06.09.2024
Responsibilities:
- Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
- Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
- Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
- Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
- Performs QA activities including executing on controls, managing cases, and reporting results
- Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
- Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
- Excel reporting, such as Pivots, Charts, Slicers, linking to External Data Sources)
- SharePoint (create and modify SharePoint Lists)
- MS Access (Database and Table Design, Macros, Reporting, etc.)
- Data analysis (File compares, data source analysis, etc.)
- Reporting skills.
- Proficient in reporting writing tools and databases.
- Proficient in basic PC applications (e-mail, MS Office products, SharePoint, Confluence, etc.)
- Self-starter – inquisitive, follows-up until complete, self-directed, and organized.
- Ability to manage multiple tasks.
- VB Script (Task Automation, Implementing VBA Modules with Access, or MS SQL Server)
- PowerPoint (Create PowerPoint slides and presentations, user guides, etc.)
- Controls Management
- Issue Management
- Monitoring, Surveillance, and Testing
- Quality Assurance
- Risk Management
- Analytical Thinking
- Attention to Detail
- Critical Thinking
- Problem Solving
- Written Communications.
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