Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience
- OR 3+ years of technical support, technical consulting experience, or information technology experience.
- OR equivalent experience
Language Qualification (This position is a Korean language support role)
- Korean : Fluent in reading, writing and speaking
- English : Fluent in reading, writing and speaking
Additional Requirements:
- Working hours: Ability to work in shift schedule including evenings
- Designing, documenting and implementing Active Directory & Microsoft Entra for customer environments, including consolidation and migrations
- Experience with Azure Active Directory/Microsoft Entra, O365 and Synchronization of entities between On-Premise and Cloud Directories
- Experience with M365 Authentication and Access, M365 AADConnect and M365 User/Domain management
- Familiarity with Azure AD application development models
- Knowledge of Access Management technologies such MFA, Conditional Access, Device, and application management
- Authentication Protocols (Kerberos, PKI, OAuth, SSO, SAML, etc.)
- Experience with developing and troubleshooting authentication issues on Azure AD registered application
- Familiarity with Auth protocols like OpenID Connect, OAuth, SAML, WS-Fed, Kerberos, etc.
- Knowledge of troubleshooting issues related to Azure AD, ADFS, MFA, conditional access, Application proxy, etc.
- Experience supporting Microsoft Identity technologies in enterprise IT environments
- Development experience of applications desirable using MSAL, or similar authentication libraries and technologies
- Experience of troubleshooting developer related issues with HTTP debugging tools like Fiddler, etc.
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.