Drive operational strategy and efficiency
- Develop and maintain core operating principles while identifying and addressing inefficiencies in workflows, systems, and processes to support scalability and cross-functional alignment.
Drive execution of company priorities
- Translate strategic goals into clear plans and ways of working, ensuring teams are focused, coordinated, and delivering on objectives.
Manage cross-functional initiatives
- Oversee high-impact projects that span multiple departments, ensuring alignment, resourcing, and timely execution.
Define and track performance metrics
- Partner with leadership to establish KPIs and reporting processes that provide visibility into progress and inform decision-making.
Support organizational cadence and governance
- Design and run planning cycles, business reviews, and key rituals to drive accountability and focus across the company.
Requirements
- Bachelor’s degree in Business, Operations, or a related field.
- 7+ years of BizOps experience , ideally in a company that went through a significant scale up process.
- 2+ years of leadership/senior experience.
- Proven track record of managing complex projects across multiple departments.
- Proven experience influencing, leading and getting things done.
- Hands-on experience with defining, tracking, and reporting on KPIs and company-wide initiatives.
- Exceptional organizational skills, with the ability to manage multiple priorities and stakeholders.
- Superb communication skills – ability to communicate complex subjects to different audiences, making them engaged and driving delivery.
- Analytical mindset with experience in data-driven decision-making.
- Proficient in tools like Excel, Google Sheets, Salesforce, project management software (e.g., Asana, Jira), and BI tools (e.g., Tableau, Power BI).
- Detail-oriented and comfortable working with ambiguity in a fast-paced, rapidly changing environment.