Optimove Account Manager 

United States 

533353225

Responsibilities:

• Build and maintain strong, collaborative relationships with assigned clients, becoming an extension of their marketing team.

• Conduct in-depth consultations to understand client needs, challenges, and marketing objectives.

• Develop and present customized solutions leveraging the Optimove platform, with a focus on maximizing ROI.

• Work closely with the CSM's to understand each client's platform usage, ensuring optimal performance and ongoing optimization.

• Implement and manage client campaigns, ensuring optimal performance and ongoing optimization.

• Proactively identify upsell and cross-sell opportunities, expanding client relationships and driving revenue growth.

• Stay up-to-date on the latest features and best practices, continuously enhancing your product knowledge.

• Foster a positive and collaborative relationship with internal teams (Sales, Product, CSM) to ensure a seamless client experience.

Qualifications:

• Minimum 2-4 years of experience in a client-facing role within the marketing technology (MarTech) industry

• Prior experience managing a book of business greater than $2M ARR

• Proven track record of building and nurturing strong client relationships.

• Solid understanding of digital marketing principles and best practices.

• Proactively manage client renewals, ensuring a smooth and successful contract extension process.

• Negotiate contract terms that are mutually beneficial for both our clients and our company, leveraging your strong communication and negotiation skills.

• Strong communication and presentation skills, with the ability to tailor presentations to diverse audiences across multiple industries and verticals.

• Demonstrated proficiency in project management methodologies.

• Experience working with a Marketing Cloud and marketing automation platforms a plus.

• A passion for learning and staying on top of the latest marketing trends.