GE HealthCare Sales Support Specialist - Patient Care Solutions 

Mexico, Mexico City 

532600945

As the Sales Support Specialist for our Patient Care Solutions product line, you will drive daily field sales operations efficiency and accuracy by providing administrative and tactical support to the field sales teams, including quote creation and edits, funnel management, change orders and concession workflow creation and closure, as well as analytical work, report processing and management of department communication needs.This is a remote role that requires the ability to work from home in a dedicated office space, free from distraction with a high-speed internet connection.
Responsibilities

• Partner with field sales team to resolve issues, assist with funnel management, quote creation, change orders, concessions, and non-standard terms requests

• Coordinate workflow closures across all functional teams

• Drive commercial compliance by supporting legal escalation workflow activities; support any audits necessary including assisting with revenue risk mitigation during quarter close activities.

• Drive continuous improvement on all related processes to ensure standardization and simplification

• Enable team culture and drive organization to improve customer / client satisfaction levels and responsiveness

Required Qualifications

• College degree OR High School diploma / GED and 2+ years’ experience in customer service or field support role

• Proficient in use of Microsoft Office

• Demonstrated ability to work under pressure against tight deadlines, with accuracy

• Willingness to work extended hours at quarter close

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening

Desired Characteristics

• Detail oriented mindset strongly desired

• Knowledge and experience working with PCS products, services, and teams

• GE systems knowledge

• Experience working as a support person for the field

• Prior experience supporting a Sales team

• Experience with quotation and/or order entry processes and tools (Salesforce.com, etc.)

• Basic understanding of Inquiry To Order (ITO) & Order to Remittance (OTR) processes

• Basic understanding of technical/medical equipment and services, preferred knowledge

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

Application Deadline: August 21, 2024