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JPMorgan FX Prime Brokerage Operations - Client Servicing Analyst 
Singapore, Singapore 
530690194

03.09.2024

Job Responsibilities:

  • Be the end to end owner of the OTC FX trade and support processes, coordinating all aspects of Operations Service delivery/training to the client
  • Partner with client to understand business and service needs. Validate client requirements vs service offered and implement support processes in CS
  • Review Client specific quality MIS and key performance indicators (KPI), feedback to client and resolve issues.
  • Be responsible for managing and maintaining client BAU activity (mainly T based)
  • Perform Top Day Client and Desk Trade Exception Capture / Matching (PB)
  • Provide end of Day recaps to clients for trades not processed – outstanding issues
  • Perform T+1 Client Exception Capture / Matching and trade input

Required Qualifications, Skills and Capabilities:

  • Minimum 1 year of experience in Banking Operations / FX Operations / Client Servicing within the financial services industry is required
  • Ability to work under pressure with strict deadlines
  • Bachelor’s degree or equivalent

Preferred Qualifications, Skills and Capabilities:

  • Prior experience with Alteryx and Macro