KLA Customer Support Engineer 

France, Auvergne-Rhône-Alpes 

525810871

• To provide service support to customers encompassing system commissioning, system breakdowns and preventative maintenance support.

• To generate a close working relationship with the customers in the region to enable the company to sell its product portfolio.

• Provision of feedback, in the approved format, enabling the pro-active identification of product and business process improvements.
• Timely completion of all field visit reports (expenses, field returns etc)
• Such other duties as may be reasonably required from time to time.

• Relevant qualifications equivalent to HNC/D or degree level in electronics

• Field service experience within the semiconductor field or other capital equipment arena.

Travel requirements

• Extensive international travel

Competencies (Skills, Aptitudes, and Behavioural Abilities)

• Electronic fault finding to component level would be a distinct advantage

• Experience of PLC’s and legacy operating systems
• Experience of three phase voltages
• Excellent communication and customer interfacing skills

• Good organisational skills
• An adaptable approach to working hours, locations and conditions.
• A flexible approach to work responsibilities, enabling both independent and team working.
• Ability to work alone or unsupervised for extended period of time, often in difficult conditions
• A systematic and logical approach to problem solving
• Must be adaptable and willing to travel internationally to support the customer.

Minimum Qualifications

Relevant qualifications equivalent to HNC/D or degree level in electronics

Relevant field service experience within the semiconductor field or other capital equipment arena