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Apple Business Process Manager - WW Sales & Finance United States, West Virginia 523025619
04.09.2025
You will work with a Business Process Transformation Lead and a team of functional subject-matter experts across Sales, Sales Finance, Operations and Technology to gain a deep understanding of their work, completing thorough current state business process mapping to identify bottlenecks and opportunities. You will leverage your expertise to design scalable and achievable future state process flows, including associated technical and data requirements, and support the execution of this vision with the goal of achieving measurable business impact.
- Experience & Subject-Matter Expertise
- 5+ years of experience in process analysis or transformation, ideally within Sales Finance or Revenue Operations functions.
- Experience applying L1 - L5 current and future state business process mapping for large, complex, global organizations, including data flows/impacts and key dependencies.
- Familiarity with tools and platforms such as Keynote, Miro and workflow/process modeling platforms.
- Experience supporting process transformation, including changes to technology enabled processes. Track record of securing buy-in and driving adoption.
- Proficiency in root cause analysis and requirements gathering.
- Communication & Collaboration
- Experience working with, or supporting regional teams, including direct exposure to business process change across multiple geographies.
- Strong communication skills, with the ability to bridge business and technical conversations.
- Work Style
- Self-motivated, with demonstrated critical thinking and creative problem solving skills.
- Ability to learn complex processes in a dynamic work environment on a steep learning curve.
- Comfortable with global hours, frequent international travel and in-person collaboration with local teams.
- CI (Continuous Improvement)-certified (e.g., Lean Six Sigma) with a proven record of applying CI principles.
- Experience working in digital transformation, systems implementations, or change-heavy environments.
- Understanding of contra revenue, sales accruals, and finance business practices.
- Exposure or interest in AI-enabled tools, RPA (robotic process automation), or workflow automation platforms (e.g., UiPath, Power Automate).
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