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Apple Business Process Transformation Program Lead - WW Sales & Finance United States, California, Cupertino 37667837
Today
You will work with a Business Process Manager and a team of functional subject-matter experts (SMEs) across Sales, Sales Finance, Operations and Technology to identify bottlenecks, design scalable solutions, and lead initiatives from concept to measurable outcomes. You will be responsible for defining high-impact goals, breaking them into actionable work streams, and driving successful delivery. Regular international travel is required, as in-person collaboration is critical to understanding local workflows and ensuring practical, scalable process design. Additionally, flexibility to work across different time zones to support, and collaborate with globally distributed stakeholders is essential.
- Experience & Subject-Matter Expertise
- 6+ years experience in project and/or program management, preferably within Sales Finance or Revenue Operations functions.
- Proven track record of driving organizational change at scale.
- Deep experience with project management tools and approaches, including agile, waterfall, etc.
- Leadership & Execution
- Ability to define strategic goals and drive execution across multiple functions and work streams with minimal supervision.
- Mastery of project planning and resource management.
- Adept at breaking down complex problems into manageable initiatives.
- Comfortable managing ambiguity and dynamically adjusting plans.
- Communication & Interpersonal Skills
- Excellent communication and executive presence — confident briefing senior stakeholders.
- Strong relationship-building skills across technical and non-technical team members.
- Work Style
- Self-motivated, with demonstrated critical thinking and creative problem solving skills.
- Ability to learn complex processes in a dynamic work environment on a steep learning curve.
- Comfortable with global hours, frequent international travel and in-person collaboration with local teams.
- PMP, PgMP, or equivalent certification.
- CI (Continuous Improvement)-certified (e.g., Lean Six Sigma) with a proven record of applying CI principles.
- Exposure or interest in AI-enabled tools, RPA (robotic process automation), or workflow automation platforms.
- Understanding of Sales Finance concepts (contra revenue, forecasting, OPEX, back margin, headcount planning & programs, OCOGS, commissions, etc).
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
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