Citi Group Regional Program Manager 

Singapore, Singapore 

522344209

Responsibilities:

• The COB & CM Intmd Analyst supports Citigroup's Continuity of Business (COB) organization within Global Operations & Technology Risk Management (OTRM).
• Manages risk by analyzing the root cause of issues, impact to business, and required corrective actions.
• Collects and analyzes security risk evidence and coordinates with internal and external compliance and auditing agencies officials.
• Interfaces with business managers, end-users, and technical staff for provisioning access and exercises independent judgment in analyzing, configuring, and fulfilling required security solutions.
• Develops procedures and process control manuals. Initiates and manages the assessment, knowledge transfer, and transition of new security and or COB systems.
• Generates metrics and manages productivity to ensure service level agreements and client expectations are met.
• Troubleshoots and resolved the more complex and escalated issues not able to be addressed by the help desk requiring solid attention to detail.
• Utilizes good understanding of IS COB & Controls procedures and concepts and basic knowledge of other technical areas; identifies and analyzes problems; recommends and implements solutions.
• Resolves moderately complex problems projects through evaluation of business processes, system processes and industry standards.
• Applies good understanding of how the team and area integrate with others in IS COB & Controls in accomplishing objectives.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Proficient in Microsoft Office with an emphasis on MS Excel.
• Ability to work on multiple projects simultaneously
• Project Management
• Data Analysis
• Reporting Ability

Education:

• Bachelor’s/University degree or equivalent experience

Time Type:

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