Amazon Sr Quality Program Manager - Operations Engineering 

United States, New Hampshire 

520947477

Key job responsibilities
• As a Sr. Quality Program Manager - Ops Engineering, you will be responsible for ensuring that our MHE Systems meet the highest quality standards and that our qualification processes are optimized for efficiency and reliability. Your primary duties will include:
• Develop, implement, and maintain quality control processes and procedures to ensure the consistent quality of material handling equipment.
• Develop key partnerships and programs that align vendor process and product build cycles to the needs of Amazon growth and scale with quality systems at the core of the development
• Architect a BIQ (Built in Quality) mentality and validation program to align vendors to cultural and procedural transformations
• Work closely with cross-functional teams and stakeholders (including but not limited to: PETs, SPD, WWDE, RME, AE, Operations) to make sure quality tools and programs meet the needs of the business
• Lead and coordinate execution efforts between internal teams and outside vendors focusing on quality improvements
• Work directly with vendors to issue Change Requests required to improve quality on any in-flight projects, negotiate Change Orders, and work internally to secure funding to complete additional qualification scope, as necessary
• Continuously assess quality processes to identify opportunities for process improvement, efficiency gains, and cost reduction.
• Be a champion for quality in actions and culture
• Ability to travel up to 75% to interact with internal and external business and technical leaders
A day in the life1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

- Bachelor’s degree in Industrial Engineering, Mechanical Engineering, or other STEM field; or 2+ years relevant Amazon experience.
- 8+ years of experience as a project engineer, process engineer, project manager, manufacturing engineer or related occupation
- Experience with design, installation, commissioning, or maintenance of complex material handling conveyance systems (MHE Systems) in package sortation, fulfillment and distribution facilities
- Strong skills with Microsoft Office products: Excel, Project and Outlook
- Excellent communication and interpersonal skills.

- Master’s degree in Engineering, Operations, Business Administration, or a related STEM field.
- Six Sigma Certification
- 8+ years’ experience related to quality control, transportation/logistics and/or fulfillment/distribution centers
- Advanced knowledge of fulfillment/distribution operations
- 5+ years of experience with Material Handling Elements, MHE design, Installation, commissioning, maintenance of high-speed, automated sortation, PLC controlled-multiple conveyor subsystems and equipment, integrated with roboticsPursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.