Microsoft Business User Learning Manager 

United States 

520002833

Required/Minimum Qualifications

• Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND/OR 2+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management
  • OR Master's Degree or equivalent AND/OR 1+ year(s) experience in Learning and Development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management
  • OR equivalent experience.

Additional or Preferred Qualifications

• Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND 6+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management
  • OR Master's Degree or equivalent AND 4+ years experience in Learning and Development, relevant technical roles, business development, field or sales, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management
  • OR equivalent experience.
• Microsoft Fundamentals, Coaching (e.g., International Coaching Federation), Project and/or Program Management Professional, archival, or a similar certificate.
• Demonstrates commitment to career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking, management training, online courses).
• Proven experience in learning strategy and development for general population audiences such as business users.
• Understanding of how AI is reshaping the workforce globally.
• Proficient communication and collaboration skills.
• Ability to work in a fast-paced, ever-changing environment.

• Innovate, develop and execute short-form content strategies that resonate with business users worldwide.
• Collaborate with marketing teams to execute on marketing strategies that effectively promote short-form content to business user audiences
• Utilize data-driven insights to measure impact and inform content development.
• Advocate for the business user audience, ensuring their needs and challenges are addressed in our learning solutions.

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