Honeywell Customer Support Specialist- Aftermarket Parts 

United States, Texas 

518568946

KEY RESPONSIBILITIES

• Provide technical support and guidance to customers
• Support parts team handling customer calls to research parts, quality defects for parts and set up shipping and returns.
• Work with cross-functional teams to address technical demand and resolve issues
• Develop and implement processes and procedures to improve facilitation efficiency and effectiveness

YOU MUST HAVE

• 3+ years of experience in customer support experience
• Experience with researching answers to assist customers, setting up shipping and returns of parts/products.
• Strong problem-solving and decision-making skills
• Excellent communication and people-oriented skills

WE VALUE

• Associate’s or Bachelor's degree in Engineering or a related field
• Experience in aftermarket parts
• Strong management and team management skills
• Ability to prioritize and manage multiple projects and tasks
• Customer-focused mindset and ability to build strong relationships
• Continuous improvement mindset and ability to drive process enhancements

• JOB ID: HRD260522
• Category: Customer Experience
• Location: 7901 Innovation Way,Mason,Ohio,45040,United States