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JPMorgan Commercial Card Product Manager- Payments- Vice President United States, Illinois, Chicago 513801843
21.09.2024
product innovation, this role is for you. Join our dynamic team and make a meaningful impact by delivering high-quality products and experiences that resonate withclients.
product offeringsthat supportthe end-to-endlife cycle, from prospecting through onboarding, servicing and operations.In this role, you areresponsible for acting as the voice of the customers and developing solutions which deliver enhanced controls, efficiencies, revenue, and customer value. Utilizing your deep understanding of how to get a productoff the ground, you guide the launch of productsthat support internal operations, gather crucial feedback, and improve client experiences. With a good commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers.
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
- Communicates, collaborates, and coordinates across product and technology to review the needs of our customers are clearly understood and we expeditiously deliver solutions that meet or exceed their needs and expectations.
- Remains flexible in a changing environment due to high demands from products across the firm all working to solution their highest priority change
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management, program management or relevant experience.
- Proven track record of delivering complex initiatives in fast-paced environments.
- Advanced knowledge of the product development life cycle, design, and data analytics.
- Demonstrate ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
- Excellent organizational skills to effectively track and manage work in a fast-paced and complex environment.
- Understand the process and new ideas of Agile software delivery (including management of an agile team).
- Proven success in collaborating with cross-functional teams, influencing and driving decisions.
- Excellent verbal and written communication skills to effectively collaborate with stakeholders, present findings, and document requirements.
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization.
- Experience with agile product development techniques and continuous integration philosophies and practices for speed to market is a plus; experience with Microsoft suite (PowerPoint, Excel, SharePoint) JIRA, Confluence Tools.
- Demonstrated experience working with credit card transaction processing system.
- Strong understanding of Credit Cardoperations and servicing processes.
- Experience with data storage, analysis, and APIs a plus.
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