Amazon System Dev Manager - Salesforce Amazon Key Business 

United States, Texas, Austin 

512404752

Key job responsibilities
- Manage the evaluation, prioritization, and delivery of platform-based solutions, to deliver benefits to our operational partner
- Manage Salesforce instance including support requests and escalated administrative needs of users
- Configure new and existing Salesforce features including user management, roles/profiles, permission sets, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, flows, Lightning pages, custom metadata types, custom settings
- Understand customer, internal sales and partner development team needs and translate into robust business requirements for configuration and development
- Drive communication efforts across relevant stakeholders through feature rollouts processes and launch announcements- Maintain system documentation
A day in the life
As a System Development Manager you will participate in Software Development Lifecycle, including Agile Sprint ceremonies (backlog grooming, sprint planning, daily standups, launch activities). You will interact with primary solution users, understand the business processes and help develop tech-based solutions that provide benefit to the business.

- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Experience Salesforce/Pardot development using Apex
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams

- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar