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DigitalTurbine Director Business Development & Key Accounts United States, Texas, Austin 5111946
13.08.2024
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Responsibilities:
- Responsible for customer relationship, revenue growth, and expansion of product usage
- Effectively manage a highly critical account(s) alongside several smaller accounts
- Facilitate and drive all customer meetings on a regular cadence and lead all MBR/QBRs
- Manage customer escalations, facilitate both internal and external communication on issues. Expected to manage sensitive communication with the customer.
- Responsible for in-depth customer knowledge - includes details on territories, device trends, as well as customer priorities.
- Be knowledgeable on all DT products to be able to effectively speak to clients about product suite & offerings
- Manage business cases with FP&A team and present to the customer;
- Monitor pacing and manage forecasting initiatives
- Maintain a solid understanding of macro trends affecting the demand side of the business
- Monitor KPIs on a daily and weekly basis across all product flows on partners
- Responsible for creating the strategy on upsells and growth on accounts
- Assist in annual Planning to ensure our AOP initiatives support and map to revenue targets
- Execute daily Account Management tasks to ensure customer needs are being met
- Attend all internal pipeline and ops meetings to provide updates on accounts
- Ability to respond to frequent demands of multiple customers - both internal and external.
Required Skills:
- 8-12 years of online media, or other advertising experience and knowledge of online ad serving with mobile advertising a strong plus
- Ability to join a named account and make an immediate impact
- Experience in Sales
- Ability to work with a global and remote team
- Ability to build rapport and grow relationships both via phone and in-person with all customers.
- Very strong analytical skills and attention to detail
- Basic understanding of advertiser monetization landscape and ad operations a plus
- Prior experience doing partner development within the digital media strata is a plus
- Strong written and verbal communication skills.
- Ability to be flexible in regard to work hours to support customer time zones.
- Comfortable with using large sets of data to craft a narrative that influences customer behavior.
- Excellent teamwork and interpersonal skills
- Comfort and experience with a fast-paced start-up environment
- A positive approach to challenging situations
- Strong problem-solving, influencing, and negotiating skills.
- Professional maturity; high emotional IQ
About Digital Turbine:
The company is headquartered in Austin, Texas, with global offices in New York, Los Angeles, San Francisco, London, Berlin, Singapore, Tel Aviv, and other cities serving top agency, app developer, and advertising markets. Listed on Deloitte Technology Fast 500 for six consecutive years since 2015 and winner of Austin Chamber of Commerce’s Company Culture in 2020.
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