Define data signatures that uniquely identify issues, lead integration of this knowledge into algorithms to quantify field impact and automatically identify future events
Develop and run data queries on fleet logs to identify fleet trends and initiate workstreams to drive product improvements
Work with the engineering and manufacturing teams to drive design and manufacturing changes to improve product quality in both existing and future products
Provide support on escalated issues to minimize system downtime, identify trending issues in the product, and translate learnings into technical documentation, automated diagnosis, or other product improvements
What You’ll Bring
Degree in Electrical Engineering or Computer Science or equivalent experience
Experience performing data analysis on technical problems
Excellent oral, written communication and collaborative skills
Strong engineering fundamentals and intuition, applied to firmware/software-enabled systems
An ability to prioritize and execute many tasks in parallel
An excellent attention to detail and an ability to produce clear and concise written instructions
Experience with Python and/or SQL
Education and/or hands-on experience with power electronics, power converters, digital control systems, embedded systems, and/or energy metering hardware
Experience with renewable energy systems
Work travel is expected to be <5% in this job. This could include traveling to lab sites, customer sites, our manufacturing facilities, etc.