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Tesla Product Engineer Residential Energy 
Australia, New South Wales, Sydney 
379013972

06.04.2025
What You’ll Do
  • Troubleshoot and resolve hardware, software, and firmware issues impacting Tesla's Residential Energy customers.
  • Determine the root cause of product failures and drive improvements through design, software/firmware, or manufacturing changes.
  • Define and publish clear actions for field service and technical support teams to address specific failure modes.
  • Provide expert support on escalated customer cases to minimize system downtime.
  • Contribute to the creation of documentation and training materials for the commissioning, operation, repair, and service of Tesla's Residential Storage products.
  • Develop internal software tools and dashboards to improve efficiency and reporting.
  • Analyse fleet data and create insightful reports to track performance and identify trends.
What You’ll Bring
  • Graduated with a degree in Mechatronics Engineering, Electrical Engineering, Mechanical Engineering, Software Engineering, Physics, or a related field.
  • Minimum 3+ years’ experience in an engineering / technical role
  • Strong foundation in engineering fundamentals, with an understanding of firmware/software-enabled systems.
  • Proactive problem-solver with a positive attitude and the ability to tackle complex challenges.
  • Experience with solar and battery systems is beneficial
  • Control systems knowledge and an understanding of power systems
  • Ability to read electrical drawings
  • Knowledge of relevant wiring, installation and product standards
  • Proficiency in Python and/or SQL for data analysis on large datasets.
  • Familiarity with Linux-based applications.
  • An ability to prioritize and execute many tasks in parallel