Job responsibilities
- Drive decision-making and change to establish a strong control framework for MG&I.
- Facilitate weekly and ad-hoc meetings with key stakeholders to ensure understanding of MG&I processes and initiatives.
- Participate in control testing, audits, reviews, and exams with MG&I process owners and Control managers.
- Collaborate with stakeholders to create communications and presentations for senior leadership.
- Track and support multiple deliverables across the NICE team for business areas.
Required Qualifications, Capabilities, and Skills
- 5+ years of experience in Operations, Marketing, Controls, and/or Compliance.
- Bachelor’s Degree preferred, with a major in Marketing, Operations, Compliance, Business Management, or related field.
- Demonstrated experience in facilitating meetings with agendas, minutes, and etiquette.
- Proficiency in Microsoft products, with extensive knowledge of Excel and PowerPoint; SharePoint experience preferred.
Preferred Qualifications, Capabilities, and Skills
- Exhibit results-oriented, analytical, and problem-solving skills.
- Demonstrate effective organizational skills with attention to detail and urgency.
- Build strong relationships and lead through collaboration.
- Lead with a customer-obsessed mindset, prioritizing the voice of the customer.
- Promote a strong control environment, adhering to risk/control procedures and processes.