This job serves as a sophisticated thought partner, using specialized expertise to identify issues and recommend best practices for building and maintaining key payment partnerships. They lead functional projects that drive business improvements, collaborate with internal teams to analyze business trends, and nurture relationships with external entities. This job focuses on monitoring partnership performance and suggesting enhancements to ensure effective execution of initiatives.
Essential Responsibilities:
- Execute plans to build and maintain partnerships with key payment entities.
- Build rapport with operational stakeholders at partner organizations.
- Manage contracts and agreements under senior guidance.
- Partner with product and marketing teams to roll out new partnership-driven initiatives.
- Analyze partner performance data to identify areas of improvement or new opportunities.
- Track regulatory updates and competitive developments that could impact partnerships.
- Report progress on partnerships to senior leadership regularly.
- Lead internal teams in resolving partnership-related challenges.
- Collaborate with stakeholders to ensure alignment on project timelines and deliverables.
- Identify incremental opportunities for partnership expansion.
Expected Qualifications:
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications
- Partnership Management:Build, manage, and strengthen relationships with banks, acquirers, processors, and payment service providers to ensure seamless operations and collaboration.
- Contract & Commercial Oversight:Negotiate agreements, manage SLAs, and monitor commercial terms to maximize value from partners.
- Operational Excellence:Oversee payment processing performance (authorizations, settlement, chargebacks, disputes) and proactively resolve issues with partners.
- Optimization:Analyze transaction data to identify opportunities for cost reduction, improved approval rates, and enhanced customer experience.
- I nnovation & Growth:Partner with internal stakeholders (Product, Engineering, Finance, Risk) to implement new payment methods, technologies, and operational enhancements.
- Issue Resolution:Act as the escalation point for payment-related issues, coordinating with partners to ensure timely resolution.
- Market Intelligence:Stay ahead of payment industry trends, regulatory changes, and competitive developments to inform strategy.
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $100,500 to $173,250
Our Benefits:
Any general requests for consideration of your skills, please