Wells Fargo Lead Technology Business Systems Consultant 

United States, Texas, San Antonio 

500683214

In this role, you will:

• Lead cross functional teams within the product to plan, strategize, and execute the delivery of our product value in close collaboration with Technologyand line of business stakeholders.

• Provide operational support for theexisting Brokerage IVR and future state platform.

• Play the role of a Product Owner for specific product team(s) and or product area(s) on permanent or interim basis or as identified by the Product Manager.

• Partner withProduct Management and stakeholdersto support product delivery, coordinating delivery on committed outcomes and ensuring transparency to risks, dependencies and impediments.

• Define Requirements (writing epics, features, and user stories) based on business analysis, agile development (act as a product owner), coordinate testing support (SIT and UAT), production rollout support (planning and deployment validation), and Change enablement.

• Support the product by assisting in interpreting enterprise and technology requirements, changes in requirements,updates to product tools, and risk management.

• Partner with peer Product Owners, enablement team members, and stakeholders to care for change readiness, communications and identify training needs.

• Strategically collaborate and consult with peers, colleagues, and mid-level to senior managers to understand and resolve issues and achieve business goals.

Required Qualifications:

• 5+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 3+ years of Interactive Voice Response(IVR) experience

Desired Qualifications:

• + years of experience delivering complex enterprise-wide information technologysolutions

• Experience with Contact Center Applications such as IVR and Routing systems or platforms

• Experienced working in Product organization in the capacity of a Product Owner delivering

• software/application development changes aligned to the Software Development Lifecycle (SDLC)

• 3+ years of Agile experience

• 3+ years of financial industry experience

• 2+ years of Product management experience

• Experience creating user epics, features, stories in Jira

• Experience working on large and complex applications with multiple stakeholders

• Experience working in a dynamic agile environment, supporting applications with multiple dependencies

• Experience with leading and conceptualizing a solution for a problem statement

• Experience with dealing with data and performing necessary analytics to conceptualize a project helping realize a business benefit

• Experience working on Digital products in close integration with other channels (Voice Channel, Digital, CRMs)

Job Expectations:

• Hybrid working environment that would require working in the office 3 days in a week.

• Ability to work on-site at one the posted work location

Posting Locations:

• Charlotte, North Carolina

• Minneapolis, Minnesota

• Dallas/Irving, Texas

• San Antonio, Texas

• Phoenix, Arizona

• West Des Moines, Iowa

Salary Range:

Minneapolis, Minnesota- $96,600 - $171,800

Required location(s) listed above. Relocation assistance is not available for this position.

This position is not eligible for Visa sponsorship.

Pay Range

$96,600.00 - $171,800.00

21 Mar 2025

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.