Define and co-create a strategic roadmapwith the customer, focusing on achieving sustainable business outcomes and transformation.
Lead the execution of the SAP Strategic Customer Program (SCP)in your account(s) by orchestrating a cross-functional Extended Account Team, ensuring a unified, one-team approach to delivering exceptional customer experiences across all touchpoints.
Develop a high-performing team culturebased on collaboration, innovation, and continuous improvement within customer engagements, identifying new opportunities to create value and drive growth.
Set up and facilitate multi-level governanceframeworks that ensure alignment between SAP, its partners, and customer leadership to deliver business impact and value outcomes.
Support the expansion of SAP’s footprintby leveraging all relevant SAP solutions and services, and relying on strong partnerships with system integrators, technology partners/hyperscalers, and strategy consulting firms to help customers succeed.
Drive sales executionby focusing on net bookings and cloud revenue growth, ensuring that sales targets are met or exceeded through strategic planning, business development and effective account management.
Conduct Quarterly Business Reviews (QBRs)
What you bring:
Strong background in account leadership, industry knowledge (Preferably Petro-Chemicals and Oil & Gas), and business acumen, with the ability to translate customer challenges and goals into actionable strategic roadmaps.
Proficiency in building robust executive relationships, earning trust, and establishing governance structures.
Thought leadership and deep expertisein value-based selling practices and strategic decision-making.
Solid general knowledge of SAP solutions, strong communication skills, and proficiency in conducting Quarterly Business Reviews (QBRs).
Proven track record of deliveringtangible business results and consistent overachievement of set targets for net booking or cloud revenue growth through strategic planning, relationship management, and skillful sales execution.
Experience working with customers across various industries
Excels at interpreting consumption data and translating it into actionable insights, driving informed decision-making.
Exemplifies professionalism and engagement at the executive level. Possesses advanced C-level communication skills, delivering precise, confident, and concise messages. Excels as a strategic conversationalist, crafting and presenting ideas that drive actionable outcomes.
Holds responsibility and accountability for the Board Sponsorship, establishing a high-level, strong partnership with clients