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Bank Of America Senior Business Control Specialist - GCAOO QC/QA Governance United States, New Jersey 498857502
Job Description:
Description:
Global Credit, Anti-Money Laundering (AML) and Onboarding Operations (GCAOO) delivers credit fulfillment, service and operations of credit offerings, operational accountability for leasing and trade finance solutions; AML monitoring and refresh of client information; Onboarding for global market clients. The GCAOO Quality Control/Quality Assurance (QC/QA) team provides operational support by monitoring the completion of critical customer due diligence requirements as directed by the Bank Secrecy Act (BSA) and/or the Financial Crimes Global Standard with coverage extending to horizontal lines of business.
Role Responsibilities:
- Defines scope, sampling requirements, and minimumrequirements/standardsfor the GCAOO QC/QA program.
- Executes governance routines that measure the adherence to the GCAOO QC/QA program requirements, including sampling adherence, root cause analysis for underperforming processes, corrective action plans, and reporting.
- Analysis of quality results to pinpoint trends, themes, or areas requiring attention.
- Works with senior management and other team members to produce performance results and analysis packages for senior management and communicates performance by facilitating meeting routines.
- Maintains a culture of compliance and supports the identification, escalation and timely mitigation of compliance/quality risks.
- Applies knowledge and expertise to influence business managers and peers to ensure enforcement of the QC/QA program.
- Interfaces with auditors, business and support leaders.
Required Skills and Experience
- 3+ years of experience with risk management, and/or AMLKnow-Your-Client/ClientDue Diligence (KYC/CDD disciplines in a global investment bank
- Highly motivated, proactive and a self-starter; strong sense of ownership & ability to create and execute plans without daily oversight Awareness and understanding of the wider business, market and regulatory environment
- Ability to interact and influence across all levels of the organization
- Excellent verbal, written, and interpersonal communication skills
- Data management experience (data quality, governance, etc.)
- Strong Microsoft Office Suite (Excel, PowerPoint, Visio, etc.) experience
- Highly motivated, proactive and a self-starter; strong sense of ownership & ability to create and execute plans without daily oversight
- Control focused mindset and relative understanding of regulatory and reputational risks by applying adequate business context for appropriate groups like audit, regulators
- Ability to manage multiple projects at once by prioritization and meeting deadlines
- Able to identify and remediate risks in a timely manner
- Critical thinker; ability to analyze problems and identify both tactical and strategic solutions to address
Desired Skills
- Knowledge of AML and/or GBGM businesses preferred
- Ability to assess the effectiveness of arrangements to deliver effective governance, oversight and controls in the business
- Project management, ability to deliver change at program level
- Strong interpersonal and overall communication skills (written and verbal)
- Must be flexible and have experience working in a fast paced environment
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