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Microsoft Senior Program Manager Marketing Platform 
United States 
49728542

16.07.2024


Required/Minimum Qualifications

  • Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 5+ years marketing operations, program management, project management, or related experience
    • OR equivalent experience.

• 3+ years of experience with enterprise scale Martech solutions (i.e Adobe, Salesforce Marketing Cloud), specifically with Adobe Messaging platforms (ACC, ACS, AJO).

• 3+ years technology/process improvement experience.

Additional or Preferred Qualifications

  • · Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 8+ years marketing operations, program management, project management, or related experience
  • o OR Master's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 5+ years marketing operations, program management, project management, or related experience
  • o OR equivalent experience.
  • · 3+ years technology/process improvement experience

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until July 22, 2024.


Responsibilities
  • Collaborate with engineering and business stakeholders on the future roadmap of platform optimizations & new feature enablement. Clearly communicate goals, timelines, and manage project milestones.
  • Continually look to optimize existing frameworks and technical processes to help create value for marketers and drive operational efficiencies.
  • Proactively manage dependencies, anticipating setbacks, escalating when needed, and communicating to resolve issues quickly.
  • Drive platform and marketing channel thought leadership and best practices across the team and the company.
  • Responsible for projects from ideation through delivery including semester planning, defining milestones, risk mitigation, and coordinating adoption & training
  • Partnering closely with our many stakeholder teams including Product Engineering, Campaign operations, Operational Data, Analytics, and numerous Marketing Business Groups to develop the standard ways of operating and building within the tech platform(s) in a way that is robust, secure, efficient, accessible, sustainable, and scalable.
  • Running an AGILE process to prioritize work and be transparent about what will get done and what will not get done.
  • Ensuring business processes, system operations and other technical processes are well documented, up to date, and communicated to business users.
  • Ability to communicate and correlate work to value storytelling and comfortable presenting to leadership
  • Embody our