Ebay Account Manager 

United States, New Jersey 

496368572

What you will accomplish:

· Provide excellent customer service for clients at the direction of the Consignment team to encourage client satisfaction and retention.

· Act as a point of contact for clients, addressing their needs and resolving any issues that arise.

· Collaborate with internal teams to ensure timely and successful delivery of our solutions according to client needs and objectives.

· Identify opportunities for automation and improvements to save time and improve client satisfaction.

· Pull data and prepare reports for the client or Consignment team as requested

What you will bring:

· Proven experience within the e-commerce, specialty or collectibles industry.

· Strong communication and interpersonal skills, with the ability to build rapport with clients and internal teams.

· Excellent problem-solving skills and the ability to handle challenging situations with professionalism.

· Ability to manage multiple clients simultaneously, with a keen attention to detail.

· Proficiency in using CRM software and other account management tools.

· A proactive approach to identifying and pursuing efficiency.

Qualification Preferences:

· Bachelor’s degree in business, Marketing, or a related field.

· Minimum of 3-5 years of experience in Collectibles of the Hobby.

· Strong analytical skills and the ability to interpret data to make informed decisions.

· Proficiency in Excel, Smart Sheets or google sheets preferred.

The base pay range for this position is expected in the range below: