Uber Senior Account Executive Retail New business Uber Direct 

United States, West Virginia 

494588467

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Strategic Pursuit and Acquisition:

• Identify and pursue retail partnerships specifically for our delivery platform API solution, focusing on non-food sectors; understand key industry challenges/needs and develop solutions to improve our service.
• Develop and implement comprehensive strategies and business models tailored to the retail industry, fostering strong customer relationships through long deal cycles with potential merchants.
• Partner with major retailers to shape the new norm of delivery services, driving significant social impact .

Account Ownership and Management:

• Manage and nurture relationships with acquired retail partners, ensuring their ongoing satisfaction and success with Uber Direct's solutions.
• Act as the primary point of contact for key accounts, providing dedicated support and addressing any operational challenges.

Collaborative Sales Process:

• Lead and coordinate the end-to-end sales process for Uber Direct prospects, including qualification, education, pricing/quoting, contract negotiation, and closing deals.
• Ensure a seamless sales journey by collaborating with internal teams such as Product, Operations, Legal, and others to meet merchant needs and build new capabilities.

Cross-Functional Partnership:

• Work closely with multiple functions to develop and deliver innovative solutions that address the unique requirements of retail merchants.
• Build strong relationships with enterprise customers in the E-commerce, B2B, and C2C sectors, leveraging cross-functional expertise to enhance service offerings.

Market Expertise:

• Serve as the subject matter expert for the Uber Direct product, with a deep understanding of the retail market and its specific challenges and opportunities.
• Provide guidance and support to other segment teams, helping them close contracts and achieve their sales targets.

Strategic Relationship Building:

• Build and maintain strategic relationships with decision-makers at key retail organizations, positioning Uber Direct as a trusted partner in their business growth.
• Utilize strong negotiation skills and business acumen to secure the best deals that align with both client and Uber's needs.

Merchant Insights and Product Improvement:

• Collect and analyze merchant insights to drive continuous improvements in Uber Direct's product offering, ensuring it meets the evolving needs of the retail industry.
• Provide feedback to internal teams to enhance product features and service capabilities.

Performance Tracking:

• Regularly update Salesforce (SFDC) with accurate opportunity statuses, sales forecasts, and key performance metrics.
• Participate in quarterly business reviews to assess performance, identify areas for improvement, and adjust strategies as needed.

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• Transforming Delivery Industry: Help large retailers adopt our innovative delivery solutions and redefine the delivery service landscape.

• Business Growth: Directly contribute to the growth and success of Uber Direct, potentially leading it to become a multi-billion dollar business.

• New Norm Creation: Assist in creating a new norm in delivery services, benefiting both merchants and customers.

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• Proven sales and commercial strategy expertise, with the ability to analyze sales data and key metrics and translate insights into actionable plans.

• Strong business acumen and negotiation skills, adept at securing the best deals for both clients and Uber.

• Exceptional communication skills, adept at engaging with various stakeholders including senior client representatives and internal technical teams.

• A proactive approach, ready to take initiative and drive results.

• Demonstrated resilience in the face of challenges and ability to solve complex problems.

• Fluency in English and Japanese, catering to business requirements.

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• Analytical abilities to drive decision-making.

• A minimum of 7 years of experience in managing large enterprise accounts, preferably in the retail, consulting, or technology sectors.

• Strategic thinking with a focus on not just closing deals, but also on helping merchants grow their business with new delivery capabilities.

Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and wellbeing. These benefits have been designed with in mind, supporting the whole you and the way that you work best.