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Elementor Tier Support Agent Israel, Tel Aviv District 494353447
29.03.2024
ResponsibilitiesRequirements
- Receive, analyze, and resolve customer requests via live chat and ticketing
- Determine the best course of action that will lead to the quick and successful resolution of customer requests
- Solve customer problems in a professional, empathetic, and courteous way
- Continuously learn about our new features and apps in a highly dynamic environment
- At least 1 year of experience in customer technical support or a call center
- Ability to understand and resolve complex technical issues from text
- Methodical, organized, and able to multitask well under pressure
- Excellent or mother-tongue level of English language skills - reading, writing, and speaking
- Experience with Elementor or WordPress - an advantage
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