PayPal Senior Manager Experience Research United States, California, San Jose 491015545
Essential Responsibilities:
- Develop clear objectives and priorities to deliver results and meet organizational goals
- Influence decision-making at the senior leadership level
- Perform the most highly complex research and insights using product knowledge and extensive business expertise
- Develop and deliver innovative strategies that benefit product users and customers
- Analyze research data to identify trends and insights that inform product development and user experience strategies.
- Design, evaluate, and select process, product, and service improvements based on thorough understanding of product needs and industry trends
- Mentor team members in best practices for user research and data analysis.
Minimum Qualifications:
- Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.
Preferred Qualification:
Experience in high-performing market research or analytical teams
Bachelors orMastersdegree in a relevant field (e.g. marketing/ psychology/ sociology economics or related field). MBA/MS is a plus
Executive-level communication, presentation, storytelling, influence, and interpersonal skills
Excellent collaboration and interpersonal skills and proven ability to build strong working relationships with individuals at all levels of management, including senior leaders
Able to balance methodological rigor with scrappiness and urgency.
Towering strengths in conceptual thinking and creative problem-solving
Strong bias for action: You can juggle multiple priorities with ease and effectively deliver in a fast-paced, dynamic environment
Expert facilitator, with experience leading workshops
Extensive experience leveraging research techniques and data for marketing and product decisions
Adept project management skills to drive towards output creation in a cross functional setting
Experience in financial services / payment industry is a plus
+ years of experience in market research. Experience with common research methodologies (e.g. ethnography, focus groups,MaxDiff, conjoint, concept testing etc.)
Travel Percent:
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .
The US national annual pay range for this role is $152,500 to $262,350
Our Benefits:
Any general requests for consideration of your skills, please
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