Elastic Regional Services Director ANZ 

Australia, New South Wales, Sydney 

488878327

Reporting to the VP, Services APJ (and as a member of the Services APJ Leadership team), you will partner with the Sales Account & Delivery Teams to position outcome-oriented services offerings for C-suite customers - often requiring customised value propositions - you will be a ‘rainmaker’. You will be responsible for crafting a services territory strategy, generating proposals and/or statements of work to meet customer needs, and ensuring the customer maximises the success of their investment in Elastic.

• Growth Strategy -
• Becoming a Strategic Advisor & Driving Customer Advocacy – Establishing a trusted advisor relationship with strategic customers and create "Elastic Advocates” while transferring knowledge from Services engagements to the broader sales organisation
• Business Leadership - Taking ownership and accountability of achieving key business KPIs; including Bookings, Revenue, Utilisation and other associated Services metrics; driving you growth
• Strategic Engagements - Taking personal ownership and accountability for securing, nurturing and developing key strategic accounts; driving the discovery, ideation and delivery process and next steps with the account team and the customer
• Evolution - Actively inputting into the direction, evolution and growth of the EMEA Services business. Generate excitement, energy and passion taking the team with you; inspiring confidence in individuals to learn, grow and to deliver on their potential

• Minimum of 8-12 years experience in relevant professional services or pre-sales functions
• The ability to excel at working directly with senior / board level customers to gather, prioritise, plan and execute solutions to customer business requirements as it relates to technology
• Proficiency in the value and delivery aspects of the technology domain of search, analytics, or related technologies
• Demonstrable experience of owning complex negotiations across terms, contract structure and associated deliverables
• A track record of contributing to the growth of a services business through actions such as: developing best practices, improving sizing, advancing offerings, etc.
• Ability to travel up to 20%-30% of the time, including internationally

• Bachelor or graduate degree in Business/Economics, Computer Science, or related discipline, or comparable certification and experience
• Understanding of our technology space, including Elasticsearch, Linux, Software Development, NoSQL, and/or databases
• Experience working as a billable consultant or project manager is valuable for empathy and understanding
• Passion for open-source technology and business model
• Hold or has formerly held Public Sector Security Clearances

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Applicants have rights under Federal Employment Laws; view posters linked below: Poster; Poster; Poster and (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other country export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic