Unity Program Manager Professional Services 

United States, Washington, Bellevue 

486954280

What you'll be doing

• Manage and maintain relationships with high-value clients, ensuring their technical needs are met.
• Coordinate with internal teams to deliver solutions for client's technical issues and improve overall customer satisfaction.
• End to end responsibility for all the client product requirements and deliveries.
• Representing Aura in front of the customer and representing the customer in front of the Aura internal teams.
• Be on top of all the product innovations and directions as well as the Google changes and their implications on the Aura products.

What we're looking for

• Experience working directly and building relationships with clients while analyzing their needs, including troubleshooting technical issues, and proactively identify opportunities for upselling or product improvement.
• Excellent verbal and written communication skills for liaising between clients and internal teams, and articulating technical solutions to clients.
• Mid to senior level technical or engineering experience with large corporations in the Telecom market.
• Ability to address and resolve any issues or complaints regarding the technical aspects of a product or service promptly and efficiently.
• Passionate to learn the technology and understand the bits and bites of the Aura solution and the Android Eco system.

You might also have

• Experience working with US Telcos companies
• Pre-sale experience
• Experience working with platforms that are build on Android OS

Additional information

• Relocation support is not available for this position.
• International relocation support is not available for this position.