Citi Group Senior Performance Engineer 

United States, Texas, Irving 

48635428

Responsibilities:

• Ensure the goals of functional area are delivered to appropriate Operations & Technology (O&T) organizations
• Oversee O&T spending to ensure the firm's finances are budgeted and spent according to the Chief Technology officer’s (CTO) technology strategies
• Manage overall execution of IT strategy and roadmap for the technology area
• Lead operational readiness and conformance to global operational standards for ongoing operation and support
• Utilize an in-depth understanding of how engineering integrates within technology and commercial awareness
• Responsible for training and coaching team members, performance management activities, monitoring quantity and quality of work, and addressing development needs for assigned personnel
• Make evaluative judgment based on analyzing information in complicated or unique situations; utilizing multiple sources of information
• Impact engineering through overseeing planning, finances / budget, end results and policy setting
• Negotiate with senior leaders across functions and with external parties, as required
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Demonstrates an in-depth understanding of how Performance Engineering integrates within the overall technology function to achieve objectives; requires a good understanding of the industry.
• Improve the service level objective our team provides to our end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices.
• Apply testing methodologies, principles, and processes to define and implement key metrics to manage and assess the performance testing process including test execution and defect resolution
• Provide guidance to other team members on managing availability and performance of mission critical services, building automation to prevent problem recurrence, and building automated responses for non-exceptional service conditions.
• Lead designs of major software components, systems, and features to improve the availability, scalability, latency, and efficiency of business-critical services
• Drives continued cost reductions and efficiencies across the portfolios supported by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training
• Coaching members of the team and outside the immediate reporting line about the best practices and recognizes anti-patterns that are quickly addressed.

Qualifications:

• 10+ years of relevant experience in an Engineering role with commensurate experience in people management.
• Experience working in Financial Services or a large complex and/or global environment
• Project Management experience
• Consistently demonstrates clear and concise written and verbal communication
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Demonstrated analytic/diagnostic skills
• Ability to work in a matrix environment and partner with virtual teams
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• Proven track record of operational process change and improvement

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Anticipated Posting Close Date:

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